FAQ and Contact Information for the iHome AutoVac Nova
Frequently Asked Questions
Q: How does the iHome AutoVac Nova work?
The iHome AutoVac Nova is a fully automated vacuum cleaner that uses advanced sensor technology to navigate and clean your home. It can intelligently detect obstacles, stairs, and furniture to avoid collisions. You can schedule cleaning times or control it remotely using the iHome smartphone app.
Q: How long does the battery last?
The iHome AutoVac Nova has a powerful rechargeable lithium-ion battery that can provide up to 120 minutes of cleaning time on a full charge. This allows it to clean most homes in a single session. When the battery is running low, the vacuum will automatically return to its charging dock.
Q: Can it clean specific areas or rooms?
Yes, the iHome AutoVac Nova offers selective cleaning. Using the app, you can draw virtual boundaries on a map to specify which areas or rooms you want the vacuum to focus on. This allows you to customize and prioritize the cleaning process according to your needs.
Q: How loud is the AutoVac Nova?
The iHome AutoVac Nova is designed to operate quietly, thanks to its optimized motor and noise reduction technology. While it's not completely silent, it produces around 45-55 decibels, which is about the same noise level as a normal conversation. You can comfortably use it without causing significant disturbance.
Q: How often should I clean the dustbin?
We recommend emptying the dustbin after every cleaning session to ensure optimal performance. The dustbin has a capacity of 0.6 liters, which is sufficient for several cleaning cycles. Regularly cleaning the dustbin prolongs the vacuum's lifespan and prevents dust accumulation that could affect its suction power.
Q: What surfaces can the AutoVac Nova clean?
The iHome AutoVac Nova is designed to clean a variety of surfaces, including hardwood, tile, laminate, low-pile carpets, and rugs. Its self-adjusting wheels and powerful suction enable it to effectively remove dirt, dust, pet hair, and debris from different floor types.
Contact Information
If you have any additional questions or require further assistance, our dedicated support team is here to help you.
Email: support@ihome.com
Phone: 1-800-123-4567
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)
Feel free to reach out to us with any inquiries regarding the iHome AutoVac Nova, warranty information, troubleshooting, or any other concerns you may have. We value your satisfaction and are committed to providing excellent customer support.